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I am innocent of these charges. You are right about one thing; recent forum discussions have called into question your reputation.
I now understand why. Your actions may be swift, but they only serve to fully demonstrate your lack of reasonable security.
You punish honest players and let the cheaters do what they want. I am still waiting for a refund of the funds I deposited in my account.
Rest assured, if you do not address my concerns in a reasonable way, every current and potential customer will know all about this incident.
You can try to explain to them why your security team allows your own employees to steal from your customers. Good luck with that reputation.
Nate Tob 2 Jan Betonline. These people motivate you to deposit cash and make bets or play games. However, the money you put in and the amount of time you spend on the website increases your turnover.
The turnover is the amount you must surpass in winnings before you can cash out. Do not trust this website it is international and illegal. Tim Ramos 27 Dec Im trying to withdraw funds but having trouble.
Can u help Reply. Richard Mignone 10 Dec Betonline is a total scam - save your money and lookelsewhere Reply. Your Name 25 Nov Customer support is horrible.
Person I talked to on the phone was rude and not helpful at all. The betting rules are also more in favor of bet online than any other site.
Ben Arnold 17 Nov Bet online a. Jeff Williamson 26 Oct Not a good site! Deposits are overcharged and poker site goes down while you play? Stay as far away as possible.
Gerald 25 Nov Reply: And when you finally do talk to someone they are rude and not helpful. Matt B 27 Jul I am just not comfortable with large amounts of money with these guys.
But, if they cheat players with small payouts they will definitely cheat players with large payouts! I decided that these crooks are not worth my time or money.
Chrismead 25 Apr Betonlkne is trash. Half the time the site is down and not working right. Im very disappointed that anyone wouldwant to play there.
I mean at least send out an email and let us know something is wrong. Games are good and poker is good but they never work.
They need to take some money and getsomereal programmers. Scott 21 Apr Obviously something is terribly wrong on this site.
I used to think it must just be my bad luck but Ive been playing over a year now and have seen the most unbelievable hands play out.
For example just last night I lost with a full house to four Kings. I know that can happen but things like that happen all the time. Today I lost an all in hand..
I mean Come on. It happens way too often. Hands like 3 5 off suited beats pocket AAs way too often. Jesse 5 Apr This site used to be decent but recent problems with their site have exploited everything wrong with them.
He was on the button, i limp in with pocket ACES and the mfer folds. Customer service is a joke, they talk to you as if your dumb and this is your first rodeo.
Ive been online betting for 5 years plus and Bovada has set some pretty high standards. The website has been going in and out now for 5 days now, i do alot of live betting and so it has cost me the chance to rack up my funds.
You would think that after a week they would do something do compensate there customers with a small bonus to some appreciation. They will not let you speak to a supervisor which is an issue for me, being that im a supervisor at a large call center so I understand how customers might feel when they are being told they cant.
Maybe they are doing it so people cant withdraw money. Steven 4 Mar I have been using betonline. They paid me out part of a 7 team Parlay before the last game was finished.
There was still 5 minutes left in the game and I contacted support who tried to tell me I was wrong. During this long conversation the game finished My bet won and the total amount of the winning ticket was in my account instead of part of it and the Live Support person told me it was there the entire time.
I asked for a history of my bets and they refused to give it to me. I am definitely never going to make another deposit on this site strictly because of the way Live Support has treated me.
Billy 22 Feb Horrible customer service with no real explanations. They admit they were wrong about a bet slip description and instead of making it right they take your money and stop responding to you.
I made a money line bet on the hockey game last night and they claimed it was a 3 way bet but there was no mention of it on my slip or in the description of the bet.
Like crooks they took my money and ran with it. Crooks every part of it. Trust these comments and stay away, they pick and choose who wins. Try bovada at least you win there, cause here you not winning enough to ever cash out.
I played here for awhile before I said something has to be up, how do I lose non stop, Casino and poker. I saw a video shortly after of them cheating as well, that you can see online on YouTube.
But trust me and take it from me they cheat and are ripoffs. Obviously the reviews and how they are on top is also a scam.
Trust me and stay far away or you will lose always and when you ask the customer service for anything your bonus that they offer, your money they overcharge you on deposits for is awful as well, I mean with everything, to over charging you on deposits and giving you the runaround about everything.
But what do you expect from online gambling? Either by phone or chat. Bryan 30 Nov Absolute farce, favoritism and scam I will say the only good thing with them is the fact that with tournaments they will knock out players if not played a certain amount of hands.
If I paid by credit card months ago and the charge was allowed then there should be further verification such as picture of the front and back of my card, drivers licences or copy of utility bill.
This is how ones identity is stolen. Stay away from their "freeplay" it is not free and they will hold your winnings from your real money hostage.
I would have kept betting but it just becomes a fight to get money. Do not trust these con-men. Robert N Kroker 28 Sep This betonline..
I was so pissed about the first I screen recorded the second and provided as evidence. These people are low level scammers.
The back of your credit card has the 3 digit code that you are NEVER supposed to share in this manner. I dislike PokerStars since Amaya but at least I will get my cash out without any hassle.
Still trying to find a legit site to play GIN or other skill games Justin 10 Jul very poor customer service no one ever knows anything in this company other than knowing how to steal your money and account information Reply.
Justin 10 Jul This site has stole over k from my account and they are refusing to give my money back nor tell me where the money went.
They shut down my account per management for no reason. And has given me no information towards my account. I won over k playing at this casino and before i was able to take money out betonline.
Jim 27 May This site is a scam. They rarely bust and always bust you. This casino is amazingly fun for being online. I really enjoy the double language, since I grew up bilingual.
I know most word that are used to figure out the really hard ones they say. The dealers are super nice, the players seem to be having a good time and the boss was perfect.
The online staff are responsive to online chats. Sean 25 May Anyone else seeing a problem with their favorite hand winning percentage?
Eric Almly 21 May They refused to pay me out after winning a sports bet. I requested the payout on Friday which is the day they tell you that you can request a free payout.
The first thing they told me was that my profile address did not match with the delivery address for the check which was a lie.
I emailed them my utility bill. Then they told me I was going to have to wait another week and start the process again.
I followed all of their terms when requesting a pay out and they refused to send me my check. These people are flat out scammers when it comes to paying out and try to run a game on you.
Al 7 May Super shitty bad beats. Constant runner runner to beat dominant hands. Like you catch two pair on the turn, but river seta them up with a flush.
Pocket aces gets outflopped by 6 8 offsuit and shit alot. Their payout system is nothing but a hassle. There rng seems to have many flaws as the beats are insane.
There player based seems to be the same people every 24 hours you will see the same people on. Mainly poker but a little casino and sports betting too.
Sure the software could be better but it works, and only crashed once over 3 months of playing daily. Not a large poker player pool so buy-ins are very low.
This has been happening for 5 years and all they tell me is send a screenshot and we will rectify the problem. All the time this happens and after 5 years they still play stupid and act surprised very shady software.
We are in the 20th century you Fuckers. The games are completely rigged and unrealistic. M 23 Mar Reply: Kurt 8 Mar Bet Online is a joke.
After taking a break for almost a year, I come back and my account balance had been wiped clean. Stay away from these scam artists. The rollover requirement is 50 times the rebate amount, and excluded games include Baccarat, Blackjack, Craps, Roulette and all games in the live and mobile casino.
This monthly bonus can be claimed during the first week of the month. Bonuses will be issued upon request only. Requests should be directed to casino betonline.
The bonus amount depends on the overall action during the previous month:. This bonus is not automatic, and you must claim it by emailing freeplay betonline.
Most wagers placed at the BetOnline racebook are eligible for rebates. Bets placed via the website or mobile app are rebated at a 7 percent rate, and bets placed via the telephone system are rebated at a 4 percent rate.
Click here to join BetOnline! We recommend playing at DraftKings! Read this DraftKings review. Thank you, I used the SLOTS promo code and it worked for the casino but I also received all those other bonuses as well, so that code was good everything.
Thanks, I highly recommend BetOnline. This website contains affiliate links, which means if you click thru and sign up, deposit, and play, this website will be compensated in some way.
All 3 bonuses have a rollover requirement, but each promo has different amount so make sure to read the details below.
To clarify, a rollover requirement means you must must wager a certain amount of money before you can withdraw your money.
Signing up for a new account on BetOnline is straightforward. You should also receive an email from BetOnline that you account has been created.
When making a deposit, whether it is initial or reload deposit, you can choose between Credit Card, Cryptocurrency or other Options.
You just need to fill in your:. You can also choose to enter your own desired amount below that. An important thing to note, is that credit card deposit will incur a fee of 6.
If you wish to skip this fee, you can make a Cryptocurrency deposit. To be eligible for this promotion you have to make your first mobile bet on BetOnline using either a phone or tablet.
If your first mobile bet wins, you take earnings from your wager. This promotion is more of an second chance or insurance if you lose your first mobile bet.
Either way, you can use this strategy to be more aggressive on your first bet and swing for a big reward. Giving you a second chance to win.
You can choose to be conservative or try for bigger rewards.All I get from Customer service is automated emails telling me to wait another 12 to 24 hours. Enter the promo code of your choice when making your deposit. Stay as far away as possible. I won over k playing at this casino and before i was able to take money out betonline. I saw a video shortly after of them cheating as tipico-de, that you can see sir jackpot askgamblers on YouTube. Ben Arnold 17 Nov Bet online a. Scott 21 Apr Obviously something is terribly wrong on this site. Last up is their uni casino section. Anyone who knows anything casino royal bremerhaven online poker and hand histories — let alone about casino hohensyburg restaurant files to your computer — knows what a crock this is. Please answer my questions and address my concerns as soon as possible.
Can I bet on all sporting events at BetOnline Being such a very long established sports betting site the BetOnline SportsBook are going to offer you by far and away the largest range of different betting opportunities.
Their traders are always offering odds on their betting platform on every up and coming sporting fixture so you will never have just a small limited number of betting opportunities available to you when betting there.
Can all US sports bettors place wagers at BetOnline? The BetOnline SportsBook site is fully licensed and as such you are going to find that you will of course be able to sign up and place any type of sporting wager in US Dollars whenever you wish to place such a bet.
Make sure that you take a look over their website or when you do you will find details of their current sign up betting bonuses which is freely available to every single one of their newly registers US based sports bettors.
Getting access to a range of deposit options that will allow you to find an online sports betting site account as a US based player is sometimes a mission impossible!
You will always be getting lots of betting value when you are a customer of the BetOnline SportsBook site, and one way that you can lock in plenty of value is to make use of their regular betting bonuses, they are on offer to both new and existing sports bettors and you will find all of their current promotional offers fully listed on the promotions page of the BetOnline Sportsbook website so take a look.
You are going to be able to place any type of sporting bet you can think of as a customer of the BetOnline SportsBook, however if you enjoy placing all manner of different types of American football related bets then you will always find some generous odds and lots of different betting opportunities on all NFL matches, so checkout their website or more details.
What BetOnline players say about it.. Lots of Payment Options. December 11, April 11, April 20, I love that BetOnline makes it so easy to make a deposit.
The process was lightning fast and flawless. October 18, July 7, January 21, Facebook Twitter Pinterest Google Plus. The funny part is they were playing from the same house at the time.
Forum members suggested that most legit sites would never have allowed two people from the same IP to sit at the same table.
But now that he did, BetOnline wanted it. You can see the live chat log here. The original poster has a good point. During the same time BetOnline was struggling, SportsBetting.
They were struggling to pay their customers. Even after all their stingy-like shenanigans. Most importantly, the new investment team is committed to get SportsBetting.
Once the backlog is complete, clients will experience drastically improved payouts thanks in part to upgraded payment options, including same day options.
No one knows exactly how much BetOnline had to make in past payments. They even have satisfied customers , if you can believe it. Now, what does that mean for you?
Should you forgive and forget? Are they safe enough for you to join, make a deposit and play? No one in their right mind would.
Lying, making baseless accusations, withholding funds and insecure software is not to be taken lightly. However, since buying SportsBetting.
In most cases the reviewers first condemned them for their actions in and recommended NOT playing there, only to have a change of heart once they saw how much BetOnline changed.
BetOnline has made mistakes and is far from a perfect sportsbook, poker room or casino. They had and continue to have their shortcomings, the most recent of which we highlight in our review below.
But, as best as we can tell, they have righted their wrongs and continue to improve on what they currently offer to players.
So we feel safe having accounts here. BetOnline offers a solid selection of banking options. Even bitcoin, which is usually free at most sportsbooks and casinos.
That means you can bet on sports, play poker and casino games. Their longest standing, and likely most popular product, is their sportsbook.
Every bookmaker is jumping on the bandwagon and offering odds on all the biggest leagues and tournaments. Maybe they have plans to expand their eSports options in the near future.
They offer live betting too. These options change constantly, obviously, to coincide with what games or events are going on.
When I last looked they had lines for soccer, baseball and tennis. You can also keep track of a couple games simultaneously using their multi-event tab and plan for future games using their live betting calendar.
But it just depends. You can also increase your wagering amounts by contacting their Player Services. A few of the better options include:. Each listing tells you how many open races there are, which when you click on it will expand to show you the races, horses, jockeys and odds.
That said, their racebook does have a few offers too, though nowhere near the quality or quantity their sportsbook offers.
Last up is their financials section. Here you can bet on currencies, indices and commodities. Your betting options include touch, range, turbo and one touch.
This section looks like an afterthought. Their poker room is one of the most popular options for Americans. When I last checked they had around 2, players on their site.
In BetOnline performed a much-needed software upgrade. In the past they had many complaints about the quality of their software.
This included complaints about blurry graphics, poor sound and animation quality. From worst to best in one upgrade? That might be pushing it. Right now they have a download for PC and Macs.
They also only offer holdem, omaha and 7-card stud. Making money from their poker tables should be easier here compared to other poker only sites.
Their games come from both Rival Gaming and BetSoft software, both of which are known for creating topnotch games. See our casino review for a complete list.
And while you play their games you can also clear bonuses, earn points and get cash back. Here are some of their top offers:. If you run into a problem or have a question, you can reach out to BetOnline using one of the following options:.
One example came from a poker player turned site reviewer. How else could you explain the popularity of their poker room? Turns out I was wrong, big-time.
In fact, through their live chat support and I just have to mention it in this BetOnline review , I had the worst customer service experience in my life so far.
After the live chat session started, I had to wait a few minutes until the customer service person bothered to reply, not just completely ignoring my question but asking for my username and password as well.
Would you feel comfortable entering your username and password into some live chat box? A reviewer that actively plays on BetOnline says they offer excellent customer service.
He also says that your best bet is to take advantage of their live chat only available to account holders. Their experiences are polar opposites.
This suggests to us that BetOnline may have inconsistencies with how they handle customer support …and that your mileage experiences may vary. The biggest problems for us are their banking fees.
Not only do you pay fees for every option — including bitcoin — their fees are pretty high, too. Another thing we wish BetOnline offered are mobile options in their poker room and casino.
However, since they did just upgrade their poker software, this leads me to believe that mobile apps or games could be next on their list.
And, they DO have mobile sports betting. Our last complaint — their customer service. Almost par for the course, really, if not slightly better.
When you factor that along with the fact that they offer 3 products sports, casino, poker , accept customers from all 50 states …and have picked themselves up from the dirt to turn things around and become a seemingly safe and legit company….
People do make mistakes and I think they should be punished. But they should be forgiven and given the opportunity for a second chance.
We are human beings. Check out BetOnline today. This review was made by: What Did BetOnline Do? What exactly did BetOnline do to make so many people mad?
We think a better question is this: Thent a few months later a story broke — BetOnline acquired SportsBetting. An excerpt from SBR: What Does That Mean for You?
Only 3 requests allowed per week. Only 3 payouts allowed per week. BetOnline offers action on sports, horses and finances.
In their sportsbook they more or less cover the most popular sports in the US. I mean, who would you rather go to for eSports betting?
A few of the better options include: This tells you the max you can bet per race. Their rules and the types of bets you can make.
This section is far smaller than their sportsbook. Here are some of their offers: However, there are still a few areas BetOnline can improve.
Speaking of which, some of their poker offers or promotions include: They have a few leaderboard and cash race challenges, too. Casino and Skill Games.
Live dealers for blackjack, roulette and baccarat. Hyde 3d slots Mr. Here are some of their top offers: Live Dealer Bet — Play your first bet in the live dealer casino.
If you run into a problem or have a question, you can reach out to BetOnline using one of the following options: Conclusion — Is BetOnline Legit?
But do us a favor — forget about their past for a minute. What are their biggest problems? When you factor that along with the fact that they offer 3 products sports, casino, poker , accept customers from all 50 states …and have picked themselves up from the dirt to turn things around and become a seemingly safe and legit company… …it becomes a bit easier to see why we encourage most everyone to create an account here.
They closed my account and either confiscated my funds or were negligent in investigating who used my account without my permission probably an employee of BetOnline.
Below is the email exchange I had with their Player Services following phone calls and online chats which were equally frustrating. Hope you are doing well.
Apologies for the inconveniences caused. This email is to kindly inform you that, your account is closed and will remain closed due to some unethical behavior found.
Thank you for your understanding. Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.
I did not behave unethically at any time. If you think I have, you owe me an explanation and the evidence that led to it.
As of now, the only unethical behavior I have seen is yours. You have no right to close my account and steal my money in this way.
Please provide an explanation of your unethical behavior. If you think I am just going to allow you to steal money from me and other falsely accused players and potential players, I would advise you to rethink your position.
Either reinstate my account or return my deposits. Any other resolution is unacceptable. Sincerely, Dan Ullmann ————————————- On Jan 8, , at 3: After responding to your email, I went online and found the following issue from last year: Can you tell me how much is in it now?
This is the kind of issue that would be much easier to unravel if you would just tell me what sort of unethical behavior you are talking about, when it allegedly occurred, and how much of my funds was involved.
You should be able to check my logins and determine whether it was me or someone else who did whatever you are suggesting they did. Please involve me in your investigation.
Together we may be able to figure out what happened, which would lead to a much more fair outcome for both of us.
Is it true that others at BetOnline have access to my password? How much is in it now? Please research this possibility and let me know what you find.
This is Marty Donovan from Player Services, hoping this email finds you well. Regarding your question , all multiple accounts found as multiple, eleven of them, will remained closed by management decision.
Please keep in mind our main policy: Only one account allowed per person, family, household and IP address. We appreciate your business.
I opened exactly one account. To my knowledge, I do not know anyone else who uses your system. I have no association with other accounts on your system.
You have failed to answer my questions or address my concerns. I would like to know how much money is currently in my closed account. This could be valuable information which could shed light on why you think this is a multiple account, because I think my account may have been used by someone else without my knowledge of approval.
Please tell me how much is in it now. If significantly less, then it means someone else accessed my account without my knowledge.
I want to discover what happened as much as you do perhaps more, since you seem not to care at all that I am missing my funds through no fault of my own.
Yes, I require further assistance and information. I am contacting you by replying to your email. Did you even read my previous emails? My patience is wearing thin, and I would really prefer not to get third parties and external customer complaints and remedies involved.
Please answer my questions and address my concerns as soon as possible. Thanks - Dan Ullmann ——————————————- On Jan 11, , at 8: We do apologize for the inconvenience we could cause.
I just escalate your issue to the department in charge. Once they have a resolution they will contact you back via email. If you have any other questions or require further assistance, please do not hesitate to contact us.
I am still waiting for someone to address my concerns. I believe it is likely that someone other than myself, perhaps even someone within your organization, accessed my account without my permission.
My patience is wearing thin. I require either the reinstatement of my account hopefully with an apology for your mistake , or a full refund of the funds I added to my account.
Anything less is unacceptable. Please address my concerns all of them within that time. Sincerely, Dan Ullmann ———————————————— On Jan 26, , at 5: You have failed to show any evidence of wrongdoing on my part, because I did nothing wrong, yet you still have not made any effort to help resolve the issues I raised in numerous emails and telephone calls.
You are acting like thieves who take money from their customers without showing them the slightest hint of evidence to justify it. My patience is at an end.
Dear Dan, This is Maggie from Player Services hoping this email finds you well, Please be advise your account will remain closed as per terms and conditions.
In return, we expect fair and ethical play from our players. We take the security and safety of our players seriously, and we will not stand for cheating or fraud of any kind on our network.
Let us be clear that players found colluding, chip dumping, deal-making, multiple accounting, using prohibited software and bots, or doing anything that we believe compromises the fairness of play or game security at BetOnline.
Any player that our security and fraud team find guilty of acting in an unethical manner and in a way that generally violates our Fair Play policy will have their account closed, account funds confiscated, and subsequently will be banned from playing at BetOnline.
However, we feel our swift actions in dealing with such actions serve to fully demonstrate our strict adherence to the Fair Play policy, which we make public and available at BetOnline.
Click through to read it in full here. Dear Player Services Please be advised that I did not violate your terms and conditions.
You closed my account without evidence that I violated any of them. You say you pride yourselves on providing your players with a trusted and reliable online poker experience that delivers exceptional customer service?
I exhibited nothing but fair and ethical play during my short tenure on your hypocritical web site. You, on the other hand, are apparently not above cheating and fraud.
You closed my account and either stole the funds I had deposited, or did nothing to help find out who stole money from my account without my permission.
If you investigated logins by IP, you should be able to determine that I did not access my account when whatever illicit activity you allege actually happened.